Refund & Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note the customer shall bear the shipping costs of the product to the warehouses unless the product is damaged or doesn't meet the description.

Unfortunately, we cannot accept returns on sale items or gift cards

To start a return, you can contact us at support @profilliate01@gmail.com If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support Profilliate01@gmail.com